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PRIVACY & SHIPPING POLICY

PRIVACY POLICIES

You Have Our Promise

MY BUTLER SHOP STORE we  thank you for your confidence.  We promise to guard your trust by delivering and protecting the personal information you voluntarily submit during registration and as you update your profile, post information to our website, and any information you share with us in email communications. 

MY BUTLER SHOP STORE  does not (and will not) sell or market your information to third parties.  We will only share your information if mandated by law.We collect information from you when you register on our site or subscribe to our newsletter.

When registering or logging on to our site, as appropriate, you may be asked to enter some information such as your name, email address, etc.  This information is used:

Your information helps us to better respond to your individual needs

  • To improve customer service 
  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails to keep you up to date on our programs

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, to enforce our site policies, or to protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.  

We do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Contacting Us

If you have any questions regarding this privacy policy you may contact us.

SHIPPING POLICIES

Processing Times

If I placed an order, how long until I get it?

Processing times are around 1-2 business days, however, in holiday or busy seasons it will take up to 1 week due to high demand, If you need to rush your order contact us right away

Shipping And Returns We accept returns or refunds in a period of 8 days after you receive the product.

DAMAGED 

Products may be damaged during transportation. We are not responsible for damages caused by the transport agency. However, we take special care that your product is well packaged . 

Check your shipping address before completing your payment. In case  you entered a wrong shipping address you must notify us IMMEDIATELY, so we can change it and get it delivered to you.

We are not responsible for wrong deliveries, however, we will do whatever is necessary to help you.

When the package has been shipped you will be provided with a tracking number so you can monitor the route of your package. In case your item is lost please contact the carrier. 

Cancelation Policy

If you need to cancel your order, contact us ASAP: mybutlershop@gmail.com

My Butler Shop is committed to customer satisfaction. We are an online store, if you have any question please email us to mybutlershop@gmail.com or call +1 (551) 225-2874, Monday through Friday 8:00 AM – 7:00 PM EST, Saturday 10:00 AM – 5:00 PM EST.